What personal data do you collect?
We collect basic contact information, project details, and website usage data.

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How is my data protected?
We use secure systems and processes to protect your data from unauthorised access.

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Will you share my information with others?
We don’t sell or rent your data. It’s only shared with trusted service providers when necessary, or with legal authorities if required.

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How long will you keep my data?
We retain data as long as needed for the purposes outlined in this policy or to meet legal obligations.

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What are my rights regarding my data?
You can request access, correction, or deletion of your personal data at any time.

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What if I have a complaint?
You can contact us directly, and if unresolved, escalate your concern to the Information Commissioner’s Office (ICO).

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Introduction
Liminal Shift, a trading name of Cordis Video Ltd, is committed to protecting the privacy and personal data of our clients, employees, contractors, and website visitors. This policy outlines how we collect, use, store, and protect your information in compliance with the Data Protection Act 2018 and UK GDPR.

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What Information We Collect
We may collect the following types of personal data:

• Contact Details: Name, email address, phone number, and postal address.
• Business Information: Company name, job title, and project requirements.
• Financial Information: Payment details for invoicing and transactions.
• Website Usage Data: IP addresses, browser type, and interactions collected through cookies (where applicable).

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Why We Collect Your Data
We collect and process personal data for the following purposes:

• To provide our services and deliver project outcomes.
• To communicate with you about projects, inquiries, or updates.
• To comply with legal or regulatory requirements.
• To improve our website and services.

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How We Use Your Data
We only use your data for the purposes specified in this policy. For example:

• To issue quotes, contracts, and invoices.
• To manage project deliverables and timelines.
• To analyse website traffic and improve user experience.

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Data Sharing
We do not sell or rent your personal data to third parties. However, we may share your data with:

• Service providers who assist us in delivering services (e.g., hosting platforms, accounting software).
• Legal or regulatory authorities if required by law.

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Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or comply with legal obligations. For example:

• Financial records are retained for seven years as required by HMRC.
• Project data is retained for client support or future reference, unless requested otherwise.

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Your Rights
You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Ask us to update or correct inaccuracies in your data.
• Deletion: Request the deletion of your personal data where applicable.
• Objection: Object to data processing for direct marketing purposes.

To exercise these rights, please click the “Contact Us” button on our website to get in touch.

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Cookies and Website Tracking
Our website may use cookies to enhance your experience. These cookies collect non-personally identifiable information about your device and browsing activity. You can manage cookie preferences through your browser settings.

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Data Security
We implement technical and organisational measures to protect your data from unauthorised access, alteration, or disclosure. While we take every precaution, no system is 100% secure.

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Contact Information
For privacy-related inquiries or concerns, please click the “Contact Us” button on our website to get in touch.

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